Our Commitment to Nondiscrimination and Equal Access to Care
This means that we do not discriminate against, exclude or treat differently any individual based on his or her race, color, national origin, disability, religion, marital status, veteran status, sexual orientation, gender expression, gender identity, age, or status in any other legally protected class.
Delivery of Medical Services to Seniors and People with Disabilities
Further, Pearline is committed to ensuring equitable and non-discriminatory access to medical care by accommodating the needs of seniors and people with disabilities, as defined in the Americans with Disabilities Act, as amended (the “ADA”).
Pearline works with its patients and/or patient representatives to identify available, commercially reasonable accommodations that could improve the patient’s access to care and/or quality of care. Where possible, Pearline will provide (or will partner with third-party organizations to provide) accommodations including, but not limited to:
- Qualified sign language interpreters
- Qualified interpreters for patients whose primary language is not English
- Print materials, such as practice brochures, in alternative formats and/or languages
- Other needed accommodations
If you anticipate needing these services or any other accommodation, please contact email@example.com.
If you believe that Pearline has failed to provide you with legally required accommodations or has discriminated against you on the basis of your status in a legally protected class, you can file a grievance by mail or email to:
12840 Riverside Drive, Suite 100
Studio City, CA 91607
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.